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DCS Global

Business Continuity Planning — Infrastructure Resilience, BCP & Recovery Design

SolutionsBusiness Continuity

Resilience & Continuity

Business Continuity Is an Infrastructure Engineering Problem

Business continuity plans that have not been tested against real infrastructure failure scenarios are not continuity plans — they are assumptions. DCS Global designs and tests business continuity programs that validate your recovery capability before you need it.

BCP Program Capabilities

Business Impact Analysis

Structured BIA methodology identifies critical business functions, quantifies financial and operational impact of disruption, and establishes Maximum Tolerable Downtime (MTD) for each function.

Risk Assessment

Threat and vulnerability assessment covering natural disasters, cyber incidents, supply chain disruptions, and infrastructure failures — with likelihood and impact scoring.

Continuity Strategy

Recovery strategy development for each critical function — alternate work locations, manual workarounds, vendor agreements, and technology recovery options aligned to MTD requirements.

Plan Documentation

Comprehensive BCP documentation including activation criteria, notification trees, recovery procedures, vendor contacts, and role-specific runbooks for every recovery team member.

Exercise Programs

Structured tabletop exercises, functional drills, and full-scale simulations that test plan effectiveness, identify gaps, and build organizational muscle memory for crisis response.

Compliance Alignment

BCP programs designed to satisfy ISO 22301, SOC 2 Availability criteria, FFIEC BCP guidance, HIPAA contingency planning requirements, and EU DORA operational resilience standards.

Deliverables

Plan Types We Develop

Business Continuity Plan (BCP)

The master plan covering all critical business functions — how the organization continues operating during and after a disruption, regardless of cause.

Disaster Recovery Plan (DRP)

Technology-focused recovery procedures for IT systems, data, and infrastructure — the technical execution layer beneath the BCP.

Crisis Communications Plan

Internal and external communication protocols for notifying employees, customers, regulators, and media during a business disruption.

Continuity of Operations Plan (COOP)

Government and regulated-industry plan for maintaining essential functions at an alternate facility during an extended disruption of the primary site.

Methodology

BCP Development Phases

01

Program Initiation

Scope definition, executive sponsorship, BCP team formation, and program charter development to establish governance and accountability.

02

Business Impact Analysis

Interviews with business unit leaders, critical function identification, dependency mapping, MTD/RTO/RPO determination, and BIA report.

03

Risk Assessment

Threat identification, vulnerability assessment, likelihood and impact scoring, risk register development, and risk treatment recommendations.

04

Strategy Development

Recovery strategy options analysis, cost-benefit evaluation, strategy selection, and gap analysis against current capabilities.

05

Plan Development

BCP documentation, runbook authoring, notification tree development, vendor agreement review, and plan distribution.

06

Testing & Maintenance

Exercise program design, tabletop facilitation, functional drill execution, after-action reporting, and annual plan maintenance cycle.

Program Specifications

FrameworkISO 22301, NIST SP 800-34, FFIEC BCP
BIA ScopeAll critical business functions & dependencies
Plan TypesBCP, DRP, COOP, Crisis Communications
Exercise TypesTabletop, functional, full-scale simulation
Review CadenceAnnual plan review + post-incident updates
DeliverablesBIA report, BCP document, runbooks, training
Compliance SupportSOC 2, ISO 22301, HIPAA, FFIEC, DORA
IndustriesFinancial services, healthcare, government, utilities

Frequently Asked Questions

What is the difference between a BCP and a DRP?

A Business Continuity Plan (BCP) covers the entire organization — how all critical business functions continue operating during a disruption. A Disaster Recovery Plan (DRP) is specifically focused on IT systems and technology recovery. The DRP is a component of the broader BCP. Most organizations need both, with the DRP providing the technical execution details that support the business-level BCP.

What is a Business Impact Analysis and why is it the starting point?

A Business Impact Analysis (BIA) identifies which business functions are critical, quantifies the financial and operational impact of disrupting each function, and establishes Maximum Tolerable Downtime (MTD) — the longest a function can be down before the impact becomes unacceptable. The BIA drives all subsequent decisions about recovery strategy, technology investment, and plan priorities.

How often should we test our BCP?

We recommend annual tabletop exercises at minimum, with functional drills for high-risk scenarios and a full-scale simulation every two to three years. After any significant incident or major organizational change, the plan should be reviewed and updated. Many compliance frameworks require documented evidence of testing.

What compliance frameworks require a BCP?

ISO 22301 is the international standard for Business Continuity Management Systems. FFIEC BCP guidance applies to financial institutions. HIPAA requires covered entities to have a contingency plan. SOC 2 Availability criteria require evidence of continuity planning. The EU Digital Operational Resilience Act (DORA) imposes operational resilience requirements on financial sector firms.

How long does it take to develop a BCP?

A comprehensive BCP for a mid-sized organization typically takes 12–20 weeks — including BIA interviews, risk assessment, strategy development, plan documentation, and an initial tabletop exercise. Larger organizations with complex operations or multiple sites take longer. We scope each engagement based on organizational complexity.

Why Organizations Act

Business Challenges We Solve

Untested Recovery Plans

Most organizations have documented BCPs that have never been tested against real infrastructure failure scenarios — creating false confidence in recovery capabilities that may not exist.

Incomplete Business Impact Analysis

Without a rigorous BIA, organizations cannot accurately quantify the financial and operational impact of disruption — leading to under-investment in the highest-risk functions.

Regulatory Compliance Gaps

ISO 22301, FFIEC BCP guidance, HIPAA contingency planning, SOC 2 Availability, and EU DORA all require documented, tested continuity programs — gaps create audit findings and regulatory exposure.

Single Points of Failure in Infrastructure

Business continuity plans that rely on infrastructure with unaddressed single points of failure will fail at the moment they are needed most.

Outdated Plans After Organizational Change

Mergers, acquisitions, system migrations, and personnel changes quickly render existing BCPs obsolete — creating dangerous gaps between documented procedures and actual recovery capability.

No Crisis Communications Protocol

Organizations without tested crisis communications plans face compounding damage during incidents — delayed notifications to customers, regulators, and media amplify the business impact of the original disruption.

Vendor-Neutral Expertise

Technology Ecosystem

DCS Global is vendor-neutral and works with the leading platforms in the industry. We recommend the right technology for your requirements — not the vendor with the best margin.

Standards & Frameworks

ISO 22301
NIST SP 800-34
FFIEC BCP Guidance
EU DORA

Recovery Technology

Veeam Backup & Replication
Zerto
VMware SRM
Commvault

BCP Management

ServiceNow BCM
Fusion Framework
Archer GRC

Crisis Communications

Everbridge
OnSolve

Cloud Resilience

AWS Backup
Azure Site Recovery

Vendor-Neutral Advisory

DCS Global holds no exclusive reseller agreements that would bias our recommendations. Our engineers are certified across multiple platforms and will specify the solution that best fits your technical requirements, budget, and long-term roadmap.

Trusted Advisor Framework

Business Continuity Buyer's Guide

Use this framework to evaluate your requirements before engaging vendors. Organizations that complete this analysis make faster decisions and achieve better outcomes.

What is your Maximum Tolerable Downtime for each critical function?

MTD is the foundation of every BCP decision — it determines which functions require the most investment in recovery capability and drives RTO/RPO targets for supporting technology.

Which compliance frameworks govern your continuity requirements?

ISO 22301, FFIEC, HIPAA, SOC 2, and DORA each impose specific requirements on BCP scope, testing frequency, and documentation — knowing your obligations prevents gaps.

Have you conducted a Business Impact Analysis in the last 12 months?

A BIA older than 12 months may not reflect current business operations, system dependencies, or organizational structure — making it an unreliable foundation for recovery planning.

When did you last test your BCP with a realistic scenario?

Untested plans are assumptions. The only way to validate recovery capability is through structured exercises — tabletop, functional, and full-scale simulations that expose gaps before an actual incident.

Do your recovery strategies account for supply chain dependencies?

Modern business continuity requires mapping third-party and supply chain dependencies — a vendor failure can trigger your BCP even when your own infrastructure is functioning normally.

Is your BCP integrated with your IT Disaster Recovery Plan?

The BCP and DRP must be aligned — business recovery timelines must be achievable given the technology recovery capabilities documented in the DRP. Misalignment creates unrecoverable gaps.

Not sure where to start? Our solutions advisors can walk you through this framework in a 30-minute discovery call.

Schedule an Infrastructure Assessment

Decision Framework

Managed BCP vs. Internal Development

Evaluate whether to develop your business continuity program internally or engage DCS Global as your managed BCP partner.

CriterionManaged BCP ProgramInternal BCP DevelopmentBest For
Methodology ExpertiseISO 22301 certified practitioners with cross-industry BIA experienceDepends on internal staff qualifications and experienceManaged BCP Program
Time to Completion12–20 weeks for comprehensive program6–18 months depending on internal bandwidthManaged BCP Program
ObjectivityIndependent assessment without internal politicsInternal teams may underestimate risks in their own areasManaged BCP Program
Institutional KnowledgeRequires knowledge transfer from business unitsDeep understanding of internal processes and cultureInternal BCP Development
Ongoing MaintenanceManaged maintenance and annual review includedRequires dedicated internal resources for maintenanceManaged BCP Program
Regulatory DefensibilityThird-party validation strengthens audit positionSelf-assessed programs face more scrutiny in auditsManaged BCP Program
CostProject-based or retainer engagementLower direct cost but significant staff time investmentDepends
Exercise FacilitationIndependent facilitator improves exercise realismInternal facilitation may limit scenario objectivityManaged BCP Program

This comparison is a general framework. The right choice depends on your specific requirements, existing environment, and business objectives. DCS Global can help you evaluate the options for your situation.

Next Step

Your Business Continuity Plan Is Only as Good as Your Infrastructure

Tell us your industry, compliance requirements, and current BCP maturity. We will scope a program that closes your gaps and satisfies your regulatory obligations.

No-cost initial consultation
40+ countries served
ISO 9001 · ISO 27001 certified
24/7 emergency support
FAQ

Business Continuity — Frequently Asked Questions

Questions from risk managers and IT leaders building business continuity programs.