TrackerLogix™
TrackerLogix™ is full featured denial management solution for hospital business offices. It assists in the identification and tracking of denials from notification to resolution. It allows you to classify denials by category, reason and responsible party. It helps to minimize the need for manual spreadsheets or record keeping with its web-based solution for “one-stop shopping” which includes tracking, appealing, resolution, and reporting.
TrackerLogix™ produces low-to-high detail reporting to meet the dynamic needs for identifying process improvements, payer patterns of practice, and lets you trend your successes as well as the opportunities you may be missing out on. TrackerLogix™ is denial management at its best! Are you ready to take control?
Features
- Multiple denial capability – allows for capturing the different denials that could be received on one account as well as capture the denials that change mid-cycle (payer reason change after appeals have been sent)
- Workflow capability – System (or you) can decide how the work is distributed
- Mass Transfer capability – the ability to move denials in large volumes to one or more employees to cover department outages or back logs
- Load Balancing – evenly distribute workload among employees. Set up to balance new denial (without appeals), only appealed cases, both, or none
- Alerts – Identify key areas of concern within the denial identification/resolution – ability to control the level of severity of the alert – which could include “FYI”, “cautionary, or “do not proceed!”
- Real-time interface with your host patient accounting/patient management systems – ADT to billing/follow up systems
- Rule based engine – ability to track, reject or accept denials based on business rules and edits
- Appeal Capabilities – write your own letters in the application from various templates, scan your own appeal letters into the application, or use a combination of the two
- Resolution/Outcome Documentation – record recoveries/write off’s in the application to measure performance
Benefits
- Minimize the use of multiple systems – TrackerLogix™ is your one-stop-shop for denial management
- Better reporting capabilities for management to base their decisions on and gauge volumes both financially and quantitatively